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Frequently Asked Questions

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Q1. Does it support Netflix?

Yes, Nova comes with Android TV 9.0 and can download the Netflix TV version from third-party app stores such as Aptoide and Emotn Store. However, the built-in Google Play Store does not support Netflix downloads. To install Netflix, please download an app store installation package from tv.aptoide.com or https://app.emotn.com and install it on Nova using a USB flash drive. Once installed, you can search for the Netflix TV version in the app store and download it.

Q2. Does it support Dolby Audio?

Yes. It has 30W Dolby Audio & DTS-HD speakers (10W x 2 full range, 5W x 2 tweeters) to produce powerful bass and clear high tones. 

Q3. Which languages does it support?

WEMAX Nova supports 52 languages, including English, Spanish, French, Italian, German, Portuguese, and more. For a complete list of supported languages, please contact our customer service.

Q4. Can I set a timer for the projector to shut down?

No, it is not possible to shut down Nova by setting a timer.

Q5. Does it support 3D?

No, but it can play your 3D movie.

Q6. How many built-in speakers does it have?

The projector has four high-quality built-in speakers with a total output of about 30 W. 

Q7. What is the frame rate and refresh rate for 4K?

At 4K resolution, the highest refresh rate supported is 60Hz, and the highest supported playback frame rate for 4K videos is 60 frames per second (60FPS).

Q8. What is the resolution? Is it native 4K?

The Nova has a resolution of 3840x2160. Although its DMD chip has a native resolution of 1920x1080 with a 0.47" size, the XPR technology allows the chip to shift rapidly while in operation, resulting in a 4K resolution display.

Q9. Does the projector have an RJ45 Ethernet port?

Yes. Nova has one Ethernet port.

Q10. How many HDMI ports are there? Does it have ARC HDMI?

Nova is built with three HDMI ports: 2 x HDMI and 1 x HDMI ARC ( audio return channel)

Q11. What is the projection distance and size of the projector?

With an ultra short throw ratio of 0.233:1, Nova can be placed merely inches away and produce a screen size much larger than average TV. Here are some references for screen size and distance between projector and the wall/screen:

80"--------------5.5"

90"---------------7.1"

100"--------------9.1"

120"---------------13"

150"---------------19.3"

Q12. Can it be mounted? Can it be installed on the ceiling?

 Yes. Nova has four threaded holes on the bottom for a bracket and the option to flip the image, so it can be ceiling mounted. (Screw Type: Non self-tapping screw M4-0.7 × 10 mm ) Please rememeber that a dedicated UST ALR screen needs to be flipped upside-down as well, in order for that to work optimally. Please refer to the user manual for more mounting guides.

Q13. What is the power consumption of the projector? What is the voltage and wattage?

100-120/200-240V~ 3/2.5A 50/60Hz; Rated Power: 300W

Q14. What is the 4K latency rate? How to minimize input lag for gaming?

The input delay rate is approximately 120ms as tested. If you want to reduce input lag while gaming through an HDMI connection, try these suggestions:

Change the image mode to game mode .

Lower the output resolution of your gaming device to 1920x1080.

Turn off the HDMI 2.0 switch by following these steps:

a) Connect your device (PC, PS, Switch, XBOX, etc.) to the projector.

b) Switch the signal source to the corresponding port.

c) Wait for the screen to display normally.

d) Long press the OK button on the remote control to bring up the menu.

e) Go to Setting > HDMI 2.0 > Switch off.

Q15. What is the operating system of the projector? Does it support Google Play Store?

The operating system of the projector is Android TV OS, and it supports Google Play Store.

Q16. How do I install an app? 

To install an app, try the following 3 methods:

Log in to your Google account, search and install apps within the pre-installed Google Play Store.

Install third-party app stores, search and install apps within the store.

Download the APK file and install locally from a USB flash drive.

Note: Some apps may have compatibility issues.

Q17. How do I set the language? 

Go to Setting > Device Preference > Language > Select Language.

Q18. How do I change the sound settings? 

Go to Setting > Device Preference > Sound. From there, you can adjust sound output, digital output, Dolby sound and system sound.

Q19. How do I switch signal sources?

There are two methods to switch the input source:

Go to the Launch Board and select Inputs to change the signal source.

Go to the main interface and select Inputs to change the signal source.

Q20. How do I adjust the image size? 

To adjust the image size, move the projector closer or further away from the screen or wall. Moving the projector closer to the screen will make the image smaller, while moving it farther away will make the image larger.

Q21. How do I use Google Assistant? 

After logging in to your Google account, press the Assistant button on the remote to activate.

Q22. How do I pair the remote control? 

To pair the remote control, follow these steps:

1. Install batteries into the remote control.

2. Turn on the projector.

3. Hold the remote control within 10cm of the projector.

4. Press and hold the Home and APP buttons.

5. Release the buttons when you hear a beep sound.

The remote control has now been paired successfully with the projector.

Q23. How do I enable game mode? 

1. Connect your device (PC, PS, Switch, XBOX, etc.)

2. Switch the corresponding signal source

3. Wait for the screen to display normally

4. Long press the OK button on the remote control to bring up the menu

5. Go to Setting > Image > Image mode > Game mode.

Both game mode and monitor mode require the device to be connected before they can be switched

Q24. How do I adjust the image mode and contrast?

Go to Setting > Image > Image mode. There are six modes to choose from: Standard, Movie, Sports, Vivid, Child, and User. Different image modes have different contrast levels. In User mode, you can customize the image parameters.

Q25. How do I adjust the brightness? 

Go to Setting > Image > Brightness mode. There are Highlight Mode and View Mode for selection.

Q26. How do I check the storage space? 

Go to Setting > Device Preference > Storage > Internal shared storage

Q27. How do I clear the cache of an app? 

Go to Setting > Apps > See all apps > Choose the corresponding app > Clear cache

Q28. How do I connect to WiFi? 

Go to Setting > Network&Internet > Choose the corresponding WiFi > Enter the password and connect successfully.

Q29. How do I connect to Bluetooth?

Before connecting a Bluetooth device, make sure the device is in pairing mode.

Go to Remote & accessories > Add accessory > Select the corresponding device for pairing > Connect successfully.

Q30. How to connect a phone? 

Try the following two ways to connect a phone:

Nova has built-in Chromecast, which supports Chromecast screen mirroring for mainstream streaming media.

Download Airscreen from Google Play Store, and after connecting the phone and the projector to the same Wi-Fi network, it supports Airplay, Cast, DLNA, and more.

Q31. What should I do if the image focus is uneven? How do I adjust the focus?

Make sure the projector is placed directly in front of the screen. Go to Setting > Projector > Focus > Use the left and right buttons to adjust the focus until the image is clear and evenly focused.

Q32. How do I reset the keystone correction to default?

 Go to Setting > Projector > Keystone correction > Reset

Q33. Why does the image on the screen appear curved or wavy?

Nova is an ultra short throw laser projector that is highly sensitive to the flatness of the surface it's projecting onto. If the wall is uneven, the image may appear curved or wavy. Before setting up your home theater, please make sure that the wall is flat and smooth. To ensure the best image quality, we recommend using a dedicated fixed frame, taut screen like the WEMAX PSA01 ALR Screen.

Q34. How do I sync the Apps from my Google account to this device?

When you activate and log in to your Google account for the first time during the initial setup, there will be a setting step that suggests you to install the apps that you have previously installed and are suitable for Android TV on this Google account. Selecting "Agree" will sync the apps.

Q1: 1.How long does the battery last?

It depends on the mode of usage. In view mode, the battery is estimated to last up to 90 minutes of continuous usage from a full charge, while in Eco mode, it can last for more than 3 hours at full charge.

Q2: Does it support 3D?

Sorry, it doesn't support 3D.

Q3: What is the native resolution?

The native resolution is 1920*1080.

Q4: Does it support Dolby sound?

Yes, it supports DOLBY AUDIO and DTS-HD sound.

Q5. Which languages are supported?

WEMAX Dice supports 52 languages, including English, Spanish, French, Italian, German, Portuguese, and more. For a complete list of supported languages, please contact our customer service.

Q6. Can I set a timer for shutdown?

Sorry, it is not possible to shutdown by setting a timer.

Q7. How many built-in speakers does it have?

It has two 5W full-range speakers.

Q8. 8.What is the contrast ratio of the projector?

The peak meter measured data is 350:1.

Q9. Does it support 110-240V dual voltage?

It supports wide-range voltage. Adapter input: AC 100-120V/200-240V~50/60Hz 1.5A.

Q10. Can the USB port of the projector charge my phone?

The USB port on the projector is primarily designed to power TV sticks, mobile hard drives, and other small-rated devices with an output of 5V-0.5A. While it is possible to charge a phone via the USB port, it may be slower than using a regular phone charger.

Q11. Does it support automatic vertical keystone correction?

Yes, it supports automatic vertical keystone correction. Horizontal correction is supported by manual electronic correction.

Q12. What is the lamp life? Can the lamp be replaced?

The Dice projector uses a highly efficient LED light source with a lifespan of up to 30,000 hours. This means that you can use it for 4 hours every day for the next 20 years without needing to replace the lamp. However, since the LED light source is built into the projector, it cannot be replaced separately.

Q13. Does the projector have an RJ45 Ethernet port?

No, it does not have an RJ45 port, but it can support the use of a USB to Ethernet adapter to connect to the network.

Q14. Does it have Google Assistant? How can I set it up?

Dice has built-in Google Assistant. Log in to your Google account complete the setup of your account and Google Assistant. Then press the Assistant button on the remote to activate.

Q15. How many HDMI interfaces does it have? Does it have ARC HDMI?

WEMAX Dice has one HDMI 2.0 interface, but it does not support ARC.

Q16. What is the projection distance and projection size of the projector?

WEMAX Dice has a throw ratio of 1.2:1, and produces a screen size up to 200 inches. Here are some reference throw distance for common projection size:

200"-5.3 m (209 in)

120"- 3.2 m (125 in)

40"- 1 m (42 in)

Q17. Can it be suspended or installed on the ceiling?

Yes, it can be suspended or wall-mounted. The required bracket screw size is 1/4"-20.

Q18. Can I install a tripod mount? What kind of tripod mount is recommended?

Yes, you can install a tripod mount. The projector has a universal screw hole with a size of 1/4"-20 at the bottom, which fits most tripod mounts. You can choose a desktop or floor stand according to your usage scenario. It's recommended to choose a sturdy tripod mount to ensure the stability of the projector.

Q19. Do I need a special screen, or can I project onto a wall?

You can project the image directly onto a white wall, but for optimal picture quality, it is recommended to use a dedicated projection screen.

Q20. Can I connect my iPhone through an HDMI cable?

Yes, you can use a lighting to HDMI adapter for wired screen sharing.

Q21. Does the projector support Netflix, Disney+, Prime, and Hulu?

WEMAX Dice runs on the official Android TV system and supports popular streaming platforms such as Netflix, Disney+, Prime Video, Hulu, HBO, etc. If you are unable to find the desired app on the Google Play store due to region restrictions, you can try installing a third-party app store and search for the app; or download the APK file on your own, import it to a USB drive and install it on the projector.

Q22. Are there remote control codes to set up a universal remote?

You can purchase the same remote control on the WEMAX official website, or control it using the Android TV Remote app downloaded from Google Play Store.

Q23. Can I connect Apple TV?

You can connect Apple TV, Fire TV Stick, Chromecast, Roku, and other mainstream TV sticks through the HDMI interface.

Q24. Does it support Airplay? How to operate it?

You can download Air Screen from the Google Play store and connect your phone and projector to the same WiFi network to use Airplay for screen mirroring.

Q25. What is the system capacity? RAM capacity?

It has 2GB RAM + 16GB ROM.

Q26. How can I check the remaining battery power?

Go to the home page, then click on "Battery" to see the remaining battery power.

Q27. Does it have digital zoom? In other words, can I zoom in or out without moving the projector?

No, it does not support digital zoom.

Q28. What if the autofocus does not work? How can I manually activate autofocus?

Go to Settings > Projector > Focus > Execute Focus > Auto focus completed. Use the left and right buttons to fine-tune the focus.

Q29. What is the operating system of the projector? Does it support Google Play Store?

The operating system of the projector is Android TV OS, and it supports Google Play Store.

Q30. How do I set the language?

Go to Setting > Device Preference > Language > Select Language.

Q31. How do I change the sound settings? 

Go to Setting > Device Preference > Sound. From there, you can adjust sound output, digital output, Dolby sound and system sound.

Q32. How do I switch signal sources?

There are two methods to switch the input source:

Go to the Launch Board and select Inputs to change the signal source.

Go to the main interface and select Inputs to change the signal source.

Q33. How do I adjust the image mode and contrast?

Go to Setting > Image > Image mode. There are six modes to choose from: Standard, Movie, Sports, Vivid, Child, and User. Different image modes have different contrast levels. In User mode, you can customize the image parameters.

Q34. How do I adjust the brightness? 

Go to Setting > Image > Brightness mode. There are Highlight Mode and View Mode for selection.

Q35. How do I check the storage space? 

Go to Setting > Device Preference > Storage > Internal shared storage

Q36. How do I clear the cache of an app? 

Go to Setting > Apps > See all apps > Choose the corresponding app > Clear cache

Q37. How do I connect to WiFi? 

Go to Setting > Network&Internet > Choose the corresponding WiFi > Enter the password and connect successfully.

Q38. How do I connect to Bluetooth?

Before connecting a Bluetooth device, make sure the device is in pairing mode. Go to Remote & accessories > Add accessory > Select the corresponding device for pairing > Connect successfully.

Q39. How can I connect my phone to the projector?

You can either use the built-in Chromecast feature to mirror your phone screen for streaming media, or download the Airscreen app from the Google Play Store. After connecting both the phone and the projector to the same Wi-Fi network, Airscreen allows you to use Airplay, Cast, DLNA, and other protocols to connect your phone to the projector.

Q40. Does it support zoom meeting? How to make it?

Q41. What should I do if the image focus is uneven? How do I adjust the focus?

Try the steps to see if they help: Go to Settings > Projector > Focus > Execute Focus > Auto focus completed. Use the left and right buttons to fine-tune the focus.

Q42. How to access Google Play Store?

Home > Favorite app > add app to favorite > Google play store

Apps > installed apps > Google play store

Q43. How do I sync the Apps from my Google account to this device?

When you activate and log in to your Google account for the first time during the initial setup, there will be a setting step that suggests you to install the apps that you have previously installed and are suitable for Android TV on this Google account. Selecting "Agree" will sync the apps.

Q41. What should I do if the image focus is uneven? How do I adjust the focus?

Try the steps to see if they help: Go to Settings > Projector > Focus > Execute Focus > Auto focus completed. Use the left and right buttons to fine-tune the focus.

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