Frequently Asked Questions

Q1: 1.How long does the battery last?

It depends on the mode of usage. In view mode, the battery is estimated to last up to 90 minutes of continuous usage from a full charge, while in Eco mode, it can last for more than 3 hours at full charge.

Q2: Does it support 3D?

Sorry, it doesn't support 3D.

Q3: What is the native resolution?

The native resolution is 1920*1080.

Q4: Does it support Dolby sound?

Yes, it supports DOLBY AUDIO and DTS-HD sound.

Q5. Which languages are supported?

WEMAX Dice supports 52 languages, including English, Spanish, French, Italian, German, Portuguese, and more. For a complete list of supported languages, please contact our customer service.

Q6. Can I set a timer for shutdown?

Sorry, it is not possible to shutdown by setting a timer.

Q7. How many built-in speakers does it have?

It has two 5W full-range speakers.

Q8. 8.What is the contrast ratio of the projector?

The peak meter measured data is 350:1.

Q9. Does it support 110-240V dual voltage?

It supports wide-range voltage. Adapter input: AC 100-120V/200-240V~50/60Hz 1.5A.

Q10. Can the USB port of the projector charge my phone?

The USB port on the projector is primarily designed to power TV sticks, mobile hard drives, and other small-rated devices with an output of 5V-0.5A. While it is possible to charge a phone via the USB port, it may be slower than using a regular phone charger.

Q11. Does it support automatic vertical keystone correction?

Yes, it supports automatic vertical keystone correction. Horizontal correction is supported by manual electronic correction.

Q12. What is the lamp life? Can the lamp be replaced?

The Dice projector uses a highly efficient LED light source with a lifespan of up to 30,000 hours. This means that you can use it for 4 hours every day for the next 20 years without needing to replace the lamp. However, since the LED light source is built into the projector, it cannot be replaced separately.

Q13. Does the projector have an RJ45 Ethernet port?

No, it does not have an RJ45 port, but it can support the use of a USB to Ethernet adapter to connect to the network.

Q14. Does it have Google Assistant? How can I set it up?

Dice has built-in Google Assistant. Log in to your Google account complete the setup of your account and Google Assistant. Then press the Assistant button on the remote to activate.

Q15. How many HDMI interfaces does it have? Does it have ARC HDMI?

WEMAX Dice has one HDMI 2.0 interface, but it does not support ARC.

Q16. What is the projection distance and projection size of the projector?

WEMAX Dice has a throw ratio of 1.2:1, and produces a screen size up to 200 inches. Here are some reference throw distance for common projection size:

200"-5.3 m (209 in)

120"- 3.2 m (125 in)

40"- 1 m (42 in)

Q17. Can it be suspended or installed on the ceiling?

Yes, it can be suspended or wall-mounted. The required bracket screw size is 1/4"-20.

Q18. Can I install a tripod mount? What kind of tripod mount is recommended?

Yes, you can install a tripod mount. The projector has a universal screw hole with a size of 1/4"-20 at the bottom, which fits most tripod mounts. You can choose a desktop or floor stand according to your usage scenario. It's recommended to choose a sturdy tripod mount to ensure the stability of the projector.

Q19. Do I need a special screen, or can I project onto a wall?

You can project the image directly onto a white wall, but for optimal picture quality, it is recommended to use a dedicated projection screen.

Q20. Can I connect my iPhone through an HDMI cable?

Yes, you can use a lighting to HDMI adapter for wired screen sharing.

Q21. Does the projector support Netflix, Disney+, Prime, and Hulu?

WEMAX Dice runs on the official Android TV system and supports popular streaming platforms such as Netflix, Disney+, Prime Video, Hulu, HBO, etc. If you are unable to find the desired app on the Google Play store due to region restrictions, you can try installing a third-party app store and search for the app; or download the APK file on your own, import it to a USB drive and install it on the projector.

Q22. Are there remote control codes to set up a universal remote?

You can purchase the same remote control on the WEMAX official website, or control it using the Android TV Remote app downloaded from Google Play Store.

Q23. Can I connect Apple TV?

You can connect Apple TV, Fire TV Stick, Chromecast, Roku, and other mainstream TV sticks through the HDMI interface.

Q24. Does it support Airplay? How to operate it?

You can download Air Screen from the Google Play store and connect your phone and projector to the same WiFi network to use Airplay for screen mirroring.

Q25. What is the system capacity? RAM capacity?

It has 2GB RAM + 16GB ROM.

Q26. How can I check the remaining battery power?

Go to the home page, then click on "Battery" to see the remaining battery power.

Q27. Does it have digital zoom? In other words, can I zoom in or out without moving the projector?

No, it does not support digital zoom.

Q28. What if the autofocus does not work? How can I manually activate autofocus?

Go to Settings > Projector > Focus > Execute Focus > Auto focus completed. Use the left and right buttons to fine-tune the focus.

Q29. What is the operating system of the projector? Does it support Google Play Store?

The operating system of the projector is Android TV OS, and it supports Google Play Store.

Q30. How do I set the language?

Go to Setting > Device Preference > Language > Select Language.

Q31. How do I change the sound settings? 

Go to Setting > Device Preference > Sound. From there, you can adjust sound output, digital output, Dolby sound and system sound.

Q32. How do I switch signal sources?

There are two methods to switch the input source:

Go to the Launch Board and select Inputs to change the signal source.

Go to the main interface and select Inputs to change the signal source.

Q33. How do I adjust the image mode and contrast?

Go to Setting > Image > Image mode. There are six modes to choose from: Standard, Movie, Sports, Vivid, Child, and User. Different image modes have different contrast levels. In User mode, you can customize the image parameters.

Q34. How do I adjust the brightness? 

Go to Setting > Image > Brightness mode. There are Highlight Mode and View Mode for selection.

Q35. How do I check the storage space? 

Go to Setting > Device Preference > Storage > Internal shared storage

Q36. How do I clear the cache of an app? 

Go to Setting > Apps > See all apps > Choose the corresponding app > Clear cache

Q37. How do I connect to WiFi? 

Go to Setting > Network&Internet > Choose the corresponding WiFi > Enter the password and connect successfully.

Q38. How do I connect to Bluetooth?

Before connecting a Bluetooth device, make sure the device is in pairing mode. Go to Remote & accessories > Add accessory > Select the corresponding device for pairing > Connect successfully.

Q39. How can I connect my phone to the projector?

You can either use the built-in Chromecast feature to mirror your phone screen for streaming media, or download the Airscreen app from the Google Play Store. After connecting both the phone and the projector to the same Wi-Fi network, Airscreen allows you to use Airplay, Cast, DLNA, and other protocols to connect your phone to the projector.

Q40. Does it support zoom meeting? How to make it?

Q41. What should I do if the image focus is uneven? How do I adjust the focus?

Try the steps to see if they help: Go to Settings > Projector > Focus > Execute Focus > Auto focus completed. Use the left and right buttons to fine-tune the focus.

Q42. How to access Google Play Store?

Home > Favorite app > add app to favorite > Google play store

Apps > installed apps > Google play store

Q43. How do I sync the Apps from my Google account to this device?

When you activate and log in to your Google account for the first time during the initial setup, there will be a setting step that suggests you to install the apps that you have previously installed and are suitable for Android TV on this Google account. Selecting "Agree" will sync the apps.

Q41. What should I do if the image focus is uneven? How do I adjust the focus?

Try the steps to see if they help: Go to Settings > Projector > Focus > Execute Focus > Auto focus completed. Use the left and right buttons to fine-tune the focus.

Need more help?

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