Items shipped from WEMAX.com can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Within the 30-day return window, WEMAX will provide prepaid return shipping labels. Customers must either call (949) 565-3985 or email email@example.com to initiate a return for any purchase from WEMAX.com.
Products that are received by WEMAX in any of the following conditions are not eligible for return and may be rejected:
- Any product not purchased from WEMAX
- Any product that does not exhibit the described reason for the return
- Any product with a missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
- Any product from which the UPC code has been removed from its packaging
- Any product that exhibits physical damage
- Any product for which you have submitted a mail-in rebate
- Any product which appears tampered, customized or altered in any way
- Any product that is returned with markings or writing made by the customer on the original box